Terms and conditions of use

CineCity - Terms and Conditions

CineCity provides the same high-quality services to all its customers. It ensures a hundred percent Customer Satisfaction Guarantee, which means that its team is ready to provide a complete and professional support so that you can enjoy the most satisfactory services.

In order to have the best shopping experience next to CineCity, please make sure that you check the following paragraphs which explain our terms and conditions.

It is very IMPORTANT to handle the items you purchase from us with care so that if you require a refund, our team can respect your requests. Unfortunately, in case that the items present various damages because of the way you handle them, the refund is not possible anymore. In addition, make sure that you keep the original packaging.